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Social Work Services

Being in the hospital or having an ill loved one can be difficult for the whole family. Social workers are part of the interdisciplinary care team at the University of Chicago Medicine. Our team helps you and your family cope with illness and injury, works through issues surrounding health and treatment, and connects you with appropriate resources.

How a Social Worker Can Help

Most social work staff work with specific programs where they provide specialized expertise. Clinical services provided by the social work team include:

  • Psychosocial assessment
  • Crisis intervention
  • Supportive counseling around adjustment to illness, hospitalization and/or outpatient care
  • Help navigating the hospital system
  • Behavioral health assessments
  • Supportive counseling for loss/bereavement
  • Safety
  • Assistance accessing hospital and community resources, including healthcare and insurance coverage
  • Consultation with hospital staff and/or other community agencies
  • Discharge planning

Our job is to connect you with the hospital and community resources you need. Here are some ways social workers help families:

  • We answer questions about insurance, legal rights and Hospital or community resources.
  • We are there for families who have just received devastating news, such as a new cancer diagnosis or chronic illness.


Please note, UChicago Medicine does not provide transportation to and from outpatient appointments and procedures.

Resources for Seniors and Persons with Disabilities

Additionally, patients with Illinois Medicaid are eligible for transportation through First Transit. (PDF)

Patients with Managed Medicaid Plans (Illinicare, County Care, Next Level) may be eligible for transportation. Please contact your insurance company’s member services team for more information.

Call Us

For more information about our services, please contact the Department of Social Work at (773) 702-1807.