Patient Meals
At the University of Chicago Medicine, we understand an important part of a patient's hospital stay is the quality and variety of meals. Patients prefer a wide selection of food items, and like to eat when they're hungry. That's why we offer At Your Request Room Service Dining®, a special food service program that allows patients to order meals from an extensive menu at times when they want to eat.
- How does At Your Request Room Service Dining work?
- What kinds of meals are available?
- When can patients order meals? How long does it take for meals to be delivered?
- How does room service work if a patient is required to follow a restricted diet?
- Is At Your Request Room Service Dining available on all patient units?
- What if a patient does not want to order their meals or is not able to do so on their own?
Q. How does At Your Request Room Service Dining work?
A. Upon admission, the admitting nurse will meet with the patient to review the At Your Request Room Service menu and ordering process. Patients order their meals through the hospital phone system.
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Q. What kinds of meals are available?
A. All meals are prepared fresh when ordered. Patients can select meals from a wide array of options, including stir-fry, tacos, omelets, sandwiches, macaroni and cheese, spaghetti, and baked potatoes with toppings. Kosher and vegetarian items are available. All items on the menu are available all day.
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Q. When can patients order meals? How long does it take for meals to be delivered?
A. Patients can order meals any time between 7 a.m. and 8 p.m., and can expect delivery within 45 minutes. After hours, boxed lunches and snacks are available.
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Q. How does room service work if a patient is required to follow a restricted diet?
A. Menu specialists work with patients/family/nurses to make sure selections comply with dietary requirements. All food requests are checked against physician's orders to assure the food is appropriate for the patient.
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Q. Is At Your Request Room Service Dining available on all patient units?
A. Room service dining is available on most patient units in the Center for Care and Discovery, Bernard A. Mitchell Hospital and in Comer Children's Hospital.
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Q. What if a patient does not want to order their meals or is not able to do so on their own?
A. Food services staff can assist patients who need help ordering meals. Patients who cannot or do not want to order room service will receive meals at predetermined times.
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