Request an Appointment:
Online or Call 1-888-824-0200

Patient and Family Insights Department

The faculty and staff of the University of Chicago Medicine hope that you and your family have a good patient experience.

Our Patient and Family Insights specialists are eager to receive your feedback about care and service. We are available to serve as your intermediary advocate.

The Patient and Family Insights department can assist you in:

  • Receiving compliments for outstanding physician and staff members
  • Serving as a formal grievance resource for you and your family
  • Bridging the gap where you feel your expectations have not been met

We welcome your calls and visits Monday through Friday from 8 a.m. to 6 p.m.

Contact Us

Visit us:
Center for Care and Discovery
5700 S. Maryland Avenue
7th Floor, Sky Lobby
Chicago, IL 60637
»Driving Directions

Phone: (773) 834-0500
Fax: (773) 926-0887


The University of Chicago Medicine
Patient and Family Insights Department
5841 South Maryland Avenue, MC 8056
Chicago, IL 60637

To reach the main operator at the University of Chicago Medicine, please call (773) 702-1000.