Contact Us

If you have questions about quality reports, patient safety procedures, or have suggestions on how we can provide the best patient care experience, please contact us.

Center for Quality

The Center for Quality's goals are to measure, assess, and improve the performance of key clinical care processes, so that the University of Chicago Medicine consistently achieves the best patient care outcomes. For inquiries about quality measures, call (773) 702-2723.

David Harriman
Quality Consultant

Mail:
The University of Chicago Medicine
Center for Quality
5841 S. Maryland Avenue, MC 2009
Chicago, IL 60637

Patient Safety and Risk Management Department

The mission of the Patient Safety and Risk Management Department is based on a philosophy of proactive risk assessment to identify threats to patient safety prior to the occurrence of an adverse event. For information about patient safety and risk management, call (773) 834-0473.

Krista M. Curell, JD, RN
Vice President, Risk Management, Patient Safety & Compliance

Mail:
The University of Chicago Medicine
Patient Safety and Risk Management
850 E. 58th Street, MC 1135
Chicago, IL 60637

Office of Patient Relations

The faculty and staff of the University of Chicago Medicine hope that you and your family have a positive experience here.

Our patient relations specialists are eager to receive your feedback about care and service. We are available to serve as your intermediary and advocate. To speak with a patient relations specialist, call (773) 834-0500.

The Office of Patient Relations can assist you in the following ways:

  • Receive compliments for outstanding physician and staff members
  • Serve as a formal grievance mechanism for you and your family
  • Bridge the gap where you feel your expectations have not been met

Visit us in the Center for Care and Discovery Sky Lobby or the Mitchell Lobby.

Mail:
The University of Chicago Medicine
Office of Patient Relations
5841 South Maryland Avenue
Chicago, IL 60637

We welcome your calls and visits Monday through Friday from 8 a.m. to 5:30 p.m. After hours, on weekends and on holidays, please call (773) 702-1000 and ask the hospital operator to page 7500, the Hospital Operations Administrator (HOA).