Patient Satisfaction

Yasmin Hasan and patient

The University of Chicago Medicine strives to provide excellent clinical care in a comfortable, safe environment in which patients and their families are treated with dignity and respect.

One of the ways we measure success is by tracking our patients’ satisfaction with their experiences at our hospital. We ask our patients to rate the overall care received at the University of Chicago Medicine on a scale ranging from very poor to very good.

Adult Inpatient Care
Quarter 4, Fiscal Year 2014

Mean Score

Percent Very Good

Likelihood of recommending hospital

89.0

69.4

Overall Rating of Care Given

89.6

68.4

     

Pediatric Inpatient Care
Quarter 4, Fiscal Year 2014

Mean Score

Percent Very Good

Likelihood of recommending hospital

96.5

89.5

Overall Rating of Care Given

96.0

85.7

Source: Press Ganey Patient Survey